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ReservationsWaitlistsGuest support

Restaurant page

WhatsApp Chatbot for Restaurants

Handle reservations, waitlists, and routine guest questions before they reach the host stand.

See the reservation bot

Book tables

Capture table requests in the same thread.

Answer routine questions

Hours, location, and menu basics stay covered.

Manage waitlists

Keep the queue organized during peak service.

Conversation example
Restaurant workflow
Guest

Do you have a table for four tonight?

Bot

I can check that. Are you looking for 6 PM or 7 PM?

Ask about the booking

Start with party size or dining time.

Check the table state

Offer a reservation or a waitlist step.

Confirm the guest

Send the details back in chat.

Restaurant workflow

The guest should get a fast answer, not a dead-end

A restaurant chatbot can answer routine questions and collect reservation details while the team handles service.

Ask about the booking

Start with party size or dining time.

Check the table state

Offer a reservation or a waitlist step.

Confirm the guest

Send the details back in chat.

A dinner reservation request

Conversation example

Guest

Do you have a table for four tonight?

Bot

I can check that. Are you looking for 6 PM or 7 PM?

Why this page exists

The table is confirmed or the guest is added to the waitlist.

FAQ

Restaurant questions

Short answers that support the commercial intent.

Can it replace the host stand?

No, but it can absorb routine reservation work and reduce missed guest requests.

Does it only work for fine dining?

No. It is useful for casual spots, cafes, and restaurants with steady reservation demand.

Can it answer hours and location questions?

Yes. Those questions should stay on the same page as the reservation story.

Can it manage waitlists?

Yes. The bot can collect party size, preferred time, and contact details, then add the guest to the waitlist or hand off to staff.

Use case

Keep restaurant guests moving toward a table

Answer common guest questions, capture table requests, and reduce the load on the host stand.

View reservation bot