Guide page
How to Create a WhatsApp Chatbot
Set up a real WhatsApp chatbot by choosing one use case, writing the conversation, and connecting the workflow.
Start with one use case
Pick booking, support, or lead capture first.
Write the flow
Define the questions and responses before launch.
Connect the system
Hook in calendar, CRM, or routing rules.
What should I build first?
Start with booking if the business depends on appointments.
Choose the use case
Pick one flow to launch first.
Draft the prompts
Write the questions and responses.
Connect the workflow
Send messages into the right system.
Start with one useful workflow, not a huge platform project
Choose one business use case, write the conversation, connect the handoff, and launch a flow you can measure.
Choose the use case
Pick one flow to launch first.
Draft the prompts
Write the questions and responses.
Connect the workflow
Send messages into the right system.
The first setup decision
Example flowBuilder
What should I build first?
Bot
Start with booking if the business depends on appointments.
Why this page exists
The project has a clear first page and a clear next step.
Setup questions
Answers for users planning the first launch.
Do I need code to create a WhatsApp chatbot?
Not necessarily. The guide should explain the low-code or no-code path first.
What should I build first?
Start with one business use case, usually booking or support.
How long does setup take?
A focused first workflow is usually much faster than a full automation rollout because it only needs one use case, one handoff path, and one success metric.
Should I build every use case at once?
No. Start with one flow, usually booking or lead capture, then expand after you know where customers drop off.
Create a WhatsApp chatbot that can actually launch
Define the customer question, write the approved answers, and connect the booking or lead handoff before you add more automation.
Related WhatsApp pages
Explore adjacent booking, industry, and guide pages for the same WhatsApp chatbot workflow.